Technical Support

Here at CDS we have over 30 years experience within the industry. 

Our knowledge stems back to installing the first analogue satellite systems in the UK, to being amongst the first businesses in Chester to specialise in professional security & CCTV equipment. Over the years we have accumulated a vast amount of knowledge and experience, which we utilise everyday to help our customers resolve issues they're facing. Sometimes we receive calls from the general public who are facing issues with their digital equipment but don't know where to turn.

The first port of call is always contact the engineer/installer who originally fitted the system for you.

We will always endeavour to help / assist, a lot of the time we can resolve the issues people are facing even though we didn't fit the system or sell it, this is only possible due to our extensive contacts and experience gained. Sometimes these things may take 5 minutes to resolve, and sometimes it can take all day but unfortunately, this can take up quite some time to diagnose. 

Recently we have seen a noticeable increase in people contacting us for support with digital equipment purchased elsewhere and installed by a company which is now uncontactable. We have set up our technical support page to offer a solution suitable for everyone.  

We will whatsapp you to arrange a convenient time for your support.